Orders placed before 11:00 A.M. EST on available items will be shipped to buyer’s shipping address the next business day after clear payment received.

Vogel Jumper

Custom Leather Orders require anywhere from 2-4weeks for delivery, depending on the items purchased. We will keep in contact with you via phone and email to inform you of the status of your order along the way.
To help speed up delivery, please make sure your shipping address and phone number is correct & up-to-date.
Shipping to Canada usually takes 4-6 business days. International orders takes about 4-10 business days delivery time for most countries. Actual delivery time may vary due to customs processing time. Please kindly contact us if you don”t receive your item within 14 business days.
To help you know where your order is, we normally ship via UPS so we email you the tracking number. With the tracking number you can follow your package on its journey from us to you. Log on to http://www.UPS.com  and enter your tracking number.
CUSTOM BOOT ORDERS
Custom Boot Orders are non-refundable after the 2nd business day.  Custom Orders require 6-10week time-frame from the manufacturer.  In July, Vogel is closed which extends the time frame up to 3 weeks.  The best time to order your boots is March – May. This will ensure timely delivery and sufficient time to break them in before for the festivals.

Typically our clients would like for us to install zippers when they are finished from the factory.  This will add an additional 5-7 business days for return shipment to you.

Return Policy
If you are not satisfied with your purchase, you may return it for refund or exchange within 3 business days of receiving it. You must first call our toll free number (877) 245-7119 to request a Return Merchandise Authorization (RMA) code which will be valid for ten days only. If an RMA code is given for an item, it can be used for that item only. There is a 20% restocking fee on all returns, exchanges, and refused shipments. Shipping and handling fees are not refundable for returns, exchanges, and refused shipments. Please understand that all merchandise must be in like-new condition and not show signs of wear, soiling, washing, or smell of smoke. Please do not remove the UPC code from the returned item as we cannot accept it. All exchanged/return merchandise must include manuals, warranty cards, and any other inserts that were included in the original package. We reserve the right to refuse returned merchandise that is not authorized, in original condition, or incomplete. Please ship your parcel back to us freight prepaid. We cannot accept COD or freight-collect shipments.
Privacy Policy
When you place an order with us, we request your name, billing address, shipping address, credit card number and expiration date, and email address. We consider this information to be private, and we keep this information on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, administering our site, notifying you of products or special offers that may be of interest to you (only if you select to be included on out mailing list). We do not share your private information with anyone.

Woody’s of Wellington, Inc. processes all orders. FloridaBootRepair.com, FloridaShoeRepair.com, DressageBootRepair.com, ZipperBootRepair.com are all subsidiaries of Woody’s of Wellington, Inc.

Woody’s of Wellington, Inc. is privately owned by
The Wood Family

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